FAQ
Popular Inquiries
- Merged mining: settings, payouts, wallet address
- Two-factor authentication (2FA): adding, resetting, error handling
- Revenue: payout not received, payout cancellation/suspension, viewing TXID
- Revenue: payout time, reduced payout, reward unpaid
- Manual withdrawal: withdrawal application, threshold
- Wallet address: adding/modifying, address format and platform
Account
- How to activate account
- Cannot receive SMS codes or add phone numbers (+7, +79, etc.)
- Forgot login email
- Merged mining coin wallet address info and thresholds (PEP, SHIC, etc.)
- Troubleshooting of “Incorrect Code” in 2FA
- How do I reset the two-factor authentication (2FA)?
Mining Settings
- How do I monitor miners and get offline alarms?
- Offline notifications not functioning
- Why does the number of workers differ from the number of miners that are actually mining?
- How do I add a worker and set a worker name?
- How to set up IceRiver miners?
- ASIC—how do I enter the interface page of the miner?
Miner
- Miner operating but offline at f2pool
- What is the most profitable coin for my miner?
- How do I choose a miner?
- Does f2pool sell miners or host miners?
- How do I buy an ASIC miner?
- How do I buy a GPU miner?
Hashrate
Payouts
- Notes for payout address and common platforms
- How can I withdraw my balance if it does not reach the minimum threshold?
- The mining pool shows that transfers have been made but the coins have not been received, what should I do?
- How to find the payment records of DOGE and other merged mining?
- How to edit the payout threshold of BTC, KAS, and ETC?
- Difference of DOGE rewards/ratio
BTC Tx Accelerator FAQ
Aleo mining
- ALEO unpaid, payouts suspended
- Goldshell AE series miners offline
- Why do my Aleo rewards fluctuate commonly from day to day?
- When can I claim rewards from the Aleo testnet?
- How to check Aleo testnet mining revenue?
- How does f2pool calculate the mining rewards / Aleo credits?
Others
- About URLs (f2pool website, support, and mining URLs)
- Blocks Mined and Luck Value records
- About download (app, mining software, hashrate or revenue records, and authenticator app)
- f2pool Referral Links
- Which coins does the pool support for merged mining with LTC?
- Can I have my digital assets returned if they have been transferred to or mined by your pool?