FAQ
Popular inquiries
- Passkeys: adding, resetting, verification troubleshooting
- Merged mining: settings, payouts, wallet address
- Two-factor authentication (2FA): adding, resetting, error handling
- Manual withdrawal: withdrawal application, threshold
- Wallet address: adding/modifying, address format and platform
- Revenue: payout not received, payout cancellation/suspension, viewing TXID
Wallet address
- Notes for payout address and common platforms
- Merged mining coin wallet address info and thresholds (PEP, SHIC, etc.)
- Pool payout is lower than the exchange deposit amount
- Unable to add a wallet address
- If the wallet address added is incorrect, will the pool still process the payouts?
- If I haven’t added a wallet address, can mining rewards still be generated?
Aleo mining
- Notice regarding the increase in ALEO staking requirements
- Lowering the ALEO withdrawal threshold
- ALEO withdrawal steps
- Withdrawing full ALEO balance after mining stops
- Unable to withdraw ALEO
- Goldshell AE series miners offline
Account security
- Passkey verification troubleshooting
- Troubleshooting of “Incorrect Code” in 2FA
- How do I reset the two-factor authentication (2FA)?
- How do I reset the passkey?
- Cannot receive SMS codes or add phone numbers (+7, +79, etc.)
- Forgot login email
Payouts
- How can I withdraw my balance if it does not reach the minimum threshold?
- The mining pool shows that transfers have been made but the coins have not been received, what should I do?
- BTC Lightning Network Withdrawal Error
- What is the threshold for manual withdrawals?
- Merged mining manual withdrawal (DOGE, PEP, etc.)
- Mining pools info, payout schemes and thresholds at f2pool
Account
- How to activate account
- How to register an f2pool account?
- Did not receive or reissue mining report
- Unavailable account name
- Why is the binding wallet function not available for some coins in my account?
- How do I create a quick view link with logged-in mining?
Mining settings
- How do I monitor miners and get offline alarms?
- Offline notifications not functioning
- Why does the number of workers differ from the number of miners that are actually mining?
- How do I add a worker and set a worker name?
- Hashrate and Revenues Query for Logged-in Mining and Anonymous Mining
- How to set up IceRiver miners?
Miner
- Miner operating but offline at f2pool
- What is the most profitable coin for my miner?
- How do I choose a miner?
- Does f2pool sell miners or host miners?
- How do I buy an ASIC miner?
- How do I buy a GPU miner?
Hashrate
BTC Tx Accelerator FAQ
Others
- Can I transfer mining rewards between accounts and subaccounts?
- About URLs (f2pool website, support, and mining URLs)
- About download (app, mining software, hashrate or revenue records, and authenticator app)
- Which coins does the pool support for merged mining with LTC?
- Can I have my digital assets returned if they have been transferred to or mined by your pool?
- f2pool Referral Links