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Popular inquiries

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  • Passkeys: adding, resetting, verification troubleshooting
  • Merged mining: settings, payouts, wallet address
  • Two-factor authentication (2FA): adding, resetting, error handling
  • Manual withdrawal: withdrawal application, threshold
  • Wallet address: adding/modifying, address format and platform
  • Revenue: payout not received, payout cancellation/suspension, viewing TXID
  • Revenue: payout time, reduced payout, reward unpaid
  • Balance: not displayed, balance 0, status
  • Pool info: pool fees and thresholds, tutorial and pool URLs, popular miners
  • Account: sign-in, account creation, adding/deleting, account name error, read-only link
  • Sign in: verification code error, error handling
  • Miners: offline, not displayed, connection failure, low hashrate, worker number discrepancy
  • Offline alerts: settings (email, TG, and app), no alert received
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