The following suggestions would be of assistance:
- If you’re not receiving notifications, please check if the app’s notification permission is enabled. You may need to log back in.
- At present, only the “Worker Offline Alarm” is supported. The "Low Hashrate Alarm" function is undergoing maintenance.
- If the miner name is not set, offline alerts will not be sent. In the miner backend (typically under the User/Worker/Wallet field), make sure to use the format “AccountName.MinerName” (e.g., bigfish.001). If adding the f2pool account name only, you will not receive offline alerts. Please refer to the mining tutorial for settings.
- If you continue to experience issues, please contact support or open a ticket.
How do I monitor miners and get offline alarms?
How do I seek support from the f2pool customer service team?
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