How do I seek support from the f2pool customer service team?

Please get in touch with f2pool customer support through the following methods:

Live chat: Click the chat box icon at the bottom-right corner of the f2pool website, or select "Live Support" from the "My" section at the bottom of the app to access online customer service. Then, you may choose to search for quick answers by inputting keywords or to find our live support. Our live chat support hours are 01:30 to 10:30 UTC.

Request a ticket: Log into your f2pool account and submit a ticket to the f2pool customer service team. 

Email: [e-mail]

In general, emails will be replied to within 24 hours. If you are seeking urgent support, please reach out to our customer service team through live chat.

Our communities on social media:

Discord: https://discord.gg/fhjeWrmdK9

Reddit: https://www.reddit.com/r/f2pool/

X: https://x.com/f2pool

Telegram: https://t.me/f2poolreal