Here are some sample situations that can indicate a malicious infection of your miner:
- Mining pool, account name, and other information are automatically tampered with.
- Firmware cannot be upgraded through the back-end of the miner. The upgrade page automatically closes in less than one minute when upgrading the firmware.
- Unable to log in account.
- Hashrate suddenly becomes zero, even the miner status page shows normal.
Solution: Use the SD card or official anti-virus tool to clear the virus. Please reach the after-sales service provided by the manufacturer to know more.